- Every 7 days, on a short-term plan
- Every 28 days, on an UNLIMITED plan
- Every 6 or 12 months, on a long expiry plan
To find out when your plan renews next, text ‘BAL’ to 568, or log in to the amaysim app or My amaysim.
All your unused data gets automatically saved in your data bank for future use at the end of each prepaid period. However, if your data bank is empty and you’ve exceeded your plan’s allowance, you have two options to stay online:
- Renew your plan early (this will restart your data allowance).
- Add a data top-up to your account (1GB/$10).
If your payment is declined, don’t panic!
There are several possible reasons for a payment declining, including insufficient funds, a lost or stolen credit/ debit card or an out-of-date payment method (such as an expired credit/ debit card).
Thankfully, it’s easy to update your payment details and retry your payment.
Recharging with an amaysim voucher
To recharge your plan using a voucher, you’ll need to purchase one before your plan expires, before following these simple steps to redeem it.
amaysim vouchers are available in thousands of stores across Australia, including Coles, Woolworth’s, Australia Post, 7-Eleven and many more. Find a store near you.
Recharging additional credit (for As You Go Credit or additional services)
SMS
- Text TOP followed by your recharge amount to 568, e.g. TOP15 for a $15 recharge (you can recharge in amounts of $15, $20, $30, $40 or $50).
amaysim app
- Open the app
- Swipe up on the home screen and tap ‘Add credit’.
- Select your recharge amount.
My amaysim
- Log in to My amaysim.
- Click on ‘Add credit’ on the Plan page.
- Select your recharge amount.