Your NBN service should start working without any action. In the event that it doesn’t, a power cycle could help.
How to perform a power cycle
-
Turn off the router and NBN box.
-
Wait 20 seconds.
-
Turn it back on.
-
Wait for devices to reconnect. This can take up to 10-15 minutes.
If your service is still not working, please contact us to help you resolve any issues. We’re here to help.